What Information We Gather

If you reach out regarding corporate floral arrangements or gift services, we gather information you supply willingly. This includes your name, company name, email, phone, delivery addresses, and any specific floral requirements. Payment details are collected when you place orders, processed securely via our payment partners.

For corporate clients, we might collect extra business data like company registration, preferred delivery times, and budget needs to tailor our service to your business.

When you browse our site, certain technical details are gathered automatically, such as your IP address, browser, device information, and navigation patterns. We use this to enhance site performance and learn how customers discover our offerings.

How We Use Your Data

We primarily use your information to complete orders and deliver high-quality service. This covers order processing, coordinating deliveries, styling custom bouquets per your specifications, and keeping you informed about your needs.

We also analyze data to enhance our services and the website experience, helping us identify which corporate floral offerings matter most to our clients and how we can better support the business community in United Kingdom.

Sharing and Disclosure of Your Information

Gentle Grove Campus respects your privacy and does not sell your personal data to third parties. We share information only as needed to deliver our services or as required by law.

We may share essential information with trusted partners who assist in running our operations, including delivery, payment processing, and tech services. These partners are contractually bound to safeguard your data and use it solely for their stated services.

We may disclose data when required by law, a court order, or government request, and to protect our rights, property, or safety, or that of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and adopt suitable technical and organizational safeguards to guard it. This covers safe data storage, encrypted transmissions, and restricted access to personal information inside our organization.

Although we deploy robust security practices, no method of online transmission is entirely risk-free. We continuously refine our security measures to guard against emerging threats.

Your Privacy Rights

You hold notable rights over your personal data. In line with applicable laws, you may be entitled to access, update, erase, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will reply within a reasonable timeframe as mandated by law.

Data Retention

We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention durations differ based on the data type and the reason it was collected.

Cookies and Website Tracking

Our site utilizes cookies and related technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie preferences in your browser settings. Note that turning off some cookies might impact how the site works. For more specifics about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external websites or services. This privacy policy covers only Gentle Grove Campus and our site. We are not liable for the privacy practices of other websites.

We encourage you to review the privacy policies of any third-party sites you access via links from our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" date near the top of this document.

We invite you to check this policy from time to time to stay aware of how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out.